Want to attract a flood of new members and maximize retention as we kick off 2024?

We’ve got you covered!

In this value-packed podcast, fitness marketing experts Remi and Tye reveal their proven systems for getting more prospects in the door and keeping them invested long-term in the new year and beyond.

You’ll discover:

• Why the common “set it and forget it” approach to New Years leads will kill your gym growth
• The #1 internal strategy for signing up past members again
• Exact scripts and videos to re-engage old members and get them back
• Optimizing your referral program for massive retention gains
• Marketing tactics to attract RESOLUTION SEEKERS right now
• Creating irresistible fitness challenge offers
• Generating and converting red hot leads with paid ads
• Ensuring your program is high-value to profit from day 1

This will be the playbook for your best year of business ever.

To get started with the MAXOUT Software and have AI help you schedule your gym prospects, click here: https://maxout.ai

To get started with Tye, send him a mesage here: https://www.facebook.com/tye.arnett

TRANSCRIPT

Hey  guys, what’s going on and welcome to whatever this is, podcast, interview, chat, whatever my good friend, Remi Mayer and myself decided to catch up this morning and chat about getting members in the new year break right now.

Very important. And we don’t really have any structure. We’re just catching up on a Friday morning, Thursday evening and hopefully. We can drop some knowledge bombs, some insights that will help you guys get more members and keep them longer during the new year period. Remi, what’s going on?

What’s up,

man? Good to see you. Good to catch up with you. Always good to talk.

You too. You too, man. You’re in the Dominican Republic right now. Yeah, exactly. Yeah. I love it. Just living your dream, windsurfing, sitting by the beach. I’m jealous.

Yeah. Kitesurfing. Yeah. I started kitesurfing in Bali. Now I kitesurf here.

Yeah. All right. So let’s speak about the new year. Yeah. It’s what is it today? It’s the fourth, and so is the new year, the resolutions and so what can we do? Right now it’s a bit tough, because the inflation, the aftermath of COVID. And so what can we do now to try to get new clients?

What’s what’s your view on that?

Yeah, absolutely. So I think the kind of elephant in the room, the biggest issue that box owners have this time of the year is they actually get a little bit complacent. When it comes to getting new members through the door, because, this is a time of abundance when it comes to leads, especially after the holiday period box owners, I think, get a little bit used to things being a bit quiet, the phone’s not dinging or ringing as much as it used to, and then all of a sudden, January kicks in and it’s going crazy and you’ve got friends bringing friends and you’ve got people walking in the door and your Instagram and your email is lighting up.

And I think the biggest mistake people make is they see this abundance of leads and they they go that’s enough. Things are actually going pretty good. I don’t need to do anything else because, this extra four or five leads a week that I’m getting is more than I was getting a month or two ago.

So I’m just happy with that, which is awesome. I love that they’re getting those leads. But I think What we really try and help people with and push people is if that’s the kind of response that you’re getting right now with all of the new year’s resolution, new year, new me type stuff, and you’re not doing anything.

Imagine if you just did something, just a little bit of something. So that’s the biggest issue that I see is don’t. Don’t be excited that you’re getting more leads than you were right now. See the opportunity to get even more. Really catalyze it. What’s the saying? Make hay while the sun sunshines.

So I think that’s what what we’re gonna break down, and I think we’ve got some two really different but complimentary perspectives. On on for me how to get more members through internal means. And for you how to get more members through external means. What do you reckon? Yeah,

exactly.

I think that Gym owners are like, yeah, usually December is my worst month, but then January is my best month and that’s just the way it is. How about, we find ways to make December a great month and to make January a super great month, an excellent month, I don’t think that gym owners should stay complacent. And that they should just advertise during the whole month of December. Even, if it’s during the holidays, during Christmas, during New Year’s Eve. So that starting January 2nd, they can go on a bunch of consultations.

I was on holidays from the 23rd to the 2nd. I continued personally to advertise. I didn’t take sales calls during the holidays. But now, on January 2nd, 3rd, 4th, I had 3, 4, 5 sales calls a day, every day since then. So I think it’s important to continue to work on your marketing on your advertising could be paid ads, that’s my thing for you.

You would do a more like a referral stuff and you would do you would have your own systems to generate more leads, but I don’t think we should stay complacent. And actually to have a strong January, it’s important to actually do the work in December.

Absolutely. Couldn’t agree more, man.

Hopefully people can take this advice about December 1st and apply it next year. But, we always say you hear this in the fitness industry all the time that summer bodies are made in winter. It’s the kind of the same process, the same idea, January gains are made in November and December.

And I think a big misconception, and I’m sure you see this a lot with paid advertising. A big misconception is that people think that they’re going to create the perfect ad, the perfect visual, the perfect copy, the perfect call to action, the perfect conversion page. And that one piece of content, that one ad is going to take someone who’s sitting on the lounge with zero interest in changing their life through fitness.

And it’s going to make them complete, jump up out of their chair and say, Oh, my God, I’m going to do it. It’s not that our job is to be there. Consistently. And hopefully, one day we’re putting up a message that lines up with, them wanting to make a change in their life.

We’re not going to drag some no. Headline or copy is going to be strong enough to call someone or action who doesn’t want to be, but if we can be in their mind, if we can spend November and December, if we’re just talking about content, whether it’s paid or organic putting the message out of who we are, what we do and how we do it from their point of view.

Not we do CrossFit, but we change lives. We make people feel better about what they see in the mirror, all of that good messaging. And that might not be the right time during December. But we’re building, we’re in their minds. And then as soon as January comes around and they are in that new year, new me, I need to do something.

I ate too much over Christmas, whatever it is that calls them to action, their best friend starts going to the gym and there’s some kind of competition and jealousy there, whatever it is. If we’ve done our job in November and December, We’re at the front of their mind, we’ve put in the work. I think a lot of people see paid advertising as a lazy way around doing the work,

and there’s whether we’re talking organic, social or whether we’re talking paid. You can’t get away from the work. You’ve still got to be there. So that would be my biggest thing from an organic point of view in November and December is be there, so when it comes around when January kicks in and they are in the right mindset.

So that would be the ideal way to do it. It’s January 4th today, we’re going to post that maybe tomorrow once the podcast is edited or, tomorrow or in a few days, it’s going to be January 5th, January 6th. I’m not sure when we’re going to post that. What can gym owners do then?

Yeah, too little too late. Damn it. If only we had a way back machine and go back to November. So what can they do now? I think I’ll cover some internal stuff, and then you can cover some external stuff. So internally and anyone who’s followed me for long enough or who’s worked with me is probably sick of hearing this.

But when it comes to get them, keep them member acquisition, member conversion, whatever you want to call it. We stick with two really basic principles and Just like with everything else, these two things are supercharged during January. The first one is zombie members, your ex member list.

Everybody in society at this time of year is excited about fitness. That includes those, for a lot of gyms, 1, 000, 1, 500 ex members that you’ve got. That horrible list that we always avoid looking at because it’s depressing to see how many ex members we’ve got. All of those people.

We know that they’re into fitness. We know that they’re into our specific kind of fitness. We know that they’re a good fit for the gym. And best of all, this is why I love zombie members so much. They can walk through the door and sign up today and then they stick around. I don’t have to worry about that 90 day, 56 percent chance of cancelling like we have with a normal new member, these ex members, they’ve already been through that first 90 days before they know what it’s like.

They know about the adaptation, the soreness and that kind of scary first little bit. So these people have a new year, new me goal as well. That member who trained with you six months ago or three years ago or 10 years ago, they’re just a human like anyone else. So they’re sitting at home going, man.

I really should get my ass off the couch. I really should drop some of these LBs that I’ve got over Christmas. I need to get back into the gym. And then right when they’re thinking that their phone goes ding and who is it? It’s a video message from their favorite coach from CrossFit ABC back in the day saying, Hey, Johnny, hope you’re well.

Happy new year. Haven’t seen you in a while. Just wanted to reach out. See how you’re doing. See how training’s going. And let you know that we’d love to see your face again. If you want to come back, we’d love to have you in the gym, whether you need a free month to get back in the swing of things or a one on one skill session to dust off some of that rust, whatever it is you need to get back in.

Let me know because I want to see your face. So let me know how’s training going right now. And hopefully I’ll talk to you soon. That is the right thing at the right time, right there in the right mindset because we can’t push that mindset and you’ve just put in front of them because remember, we’re not the only ones doing this,

everybody right now in the fitness industry is going crazy. Everybody’s running ads. Everybody’s doing email campaigns, especially X member reengagement campaigns, all of this stuff. Everyone’s doing it. So we have to ask, how do I stand out? What makes us stand out? And it’s our community, our personal touch, the quality of our standards,

that’s what makes us stand out. So don’t be lazy and just shoot an SMS or a generic email. Take the extra time. It takes, you guys saw it, 30 seconds to send that video message to a member. And then you go to the next person on the list and you do another one, next person, another one, next one. Do 20 every morning, five days a week.

You’ll be blown away with how many people you got back. A few quick numbers. My favorite was one of our guys in South Africa. He did 14 of these in one day. The first day he did those, which 14 isn’t enough by the way, but he did 14 and got seven members back and signed up that number. That’s awesome.

Right now that’s an insane conversion rate. I wanna be very clear. 50% conversion rate is not gonna happen at scale for this system. Yeah. But we had another box owner in the UK. She did this every single morning for about 10, 15 minutes every morning. And within just under four weeks, she got 32 members back another box owner, 23 in eight weeks,

By the way, I know these records can be broken. These aren’t massive records, but the point I’m getting at is just a little bit of effort. Getting outside your comfort zone. I get videos suck. I do it all day, every day, and I hate it. So I get you’re uncomfortable, but if being uncomfortable is all it takes to not do something that’s going to fill your gym with an extra 20 plus members in one month, good members,

members that you know, that you trust, that love you, that will stick around for the next year, two years, three years. If a little bit of discomfort Is enough to throw you off that then maybe this isn’t the industry for you. But yeah, so that’s number one for me always man is zombie members

and I would say you can do the zombie members But also the dead leads To, to keep on, like a zombie and dead because you would generate leads from, let’s say, Instagram, from your content marketing, from your paid ads, from whatever you do in terms of marketing, and maybe they raised their hands, they expressed interest, they gave you, first name, last name, email address, phone number, but then they never booked that consultation.

They never showed up to that. Maybe free class or whatever you do to get clients. But they did express interest. You can also reach out to those as well. And so what I noticed is that if you just send a generic email and a generic text, and maybe multiple texts, multiple emails, if you do only that.

You might just get 1 percent of your zombie clients, former clients, and old leads. 1 percent I would say. If you start calling also, you might go to 2, 3, 4, 5 percent if you start calling them and you call them multiple times. But what I really like is to, yeah, send that custom video message.

It’s not a generic video message. It’s okay, how about you said Johnny, right? Johnny. Oh yeah. He was there a year ago and at the time they were pregnant. Okay. Hey, Johnny, what’s up? Hey, do you have your baby now? How is it going? Like maybe something that you remember about the member.

And you speak about that, what you can do also is check their Facebook, check their Instagram, check their TikTok, whatever, check them on their social media. Oh, wow, your kid now is two years old. Wow. Just comment on something and then that’s how you can really create rapport.

And then once you send those video messages, then that’s how the conversion rate goes through the roof because not everybody would pick up the phone when you call them. Not everybody would react to a generic text message or a generic email, but they can only react to a personalized video message.

What is like the average conversion rate? That you see with your clients when they actually do the work and, I do tell my clients to do that. To be honest, not all of them do it because well, yeah, it takes 30 seconds and some of them they stay lazy and they just do the generic emails and the text message, maybe WhatsApp message

also we do now. WhatsApp message actually is pretty good because the response rate is better. They call, but not everybody would do the video, the custom video. They would do like a generic video, but not all of them would do the custom video. What is your average conversion rate? When they send that custom video.

Yeah. So firstly, the factor that affects the conversion rate the most, there’s two, number one is consistency, I get a lot of box owners that will say to me, Oh yeah, I did 50 messages today. Great. That’s a lot. Good work, man. Now do 50 again. And do 50 again, or even better, just do 10 today and 10 tomorrow and 10 the next day.

It’s the consistency. It’s a numbers game at the end of the day. The second thing that massively affects it is the follow up. A lot of people go, cool. I sent the message. I did the thing, pat myself on the back and then they wait. People are busy. People have got lives.

They saw the message. They didn’t watch it. They go look at that when I get home or they watched it. And oh, okay. I just, kids are busy. Kids are bugging me. It’s all about the follow up. So the follow up for us without giving too much away. The follow up is a video message. 3 days later, voice message, 7 days after the original just SMS message.

All of these are personal. They have to be personal our difference as a box, as a small gym, as a boutique studio, whatever you want to call it, is our personal touch that we care that we have a relationship. I love software. You love software. Automation is amazing. But never let automation take the soul out of what you’re doing,

we’re going to be very careful and very aware of where we use it. So they’re the two factors that affect conversion. The upside of conversion, the higher end of conversion that I’ve seen is 5, 6, 7%, right?

 

When we only do the text message, WhatsApp message, emails, then it would be 1 2%. If you add calling, then it becomes 3 4%. But then it’s when you add that video message that then, yeah, I agree that would be more than 5%. Yeah. Depending on the list. Massively. How warm the list is. But yeah, more than five.

That’s the best. Yeah.

And look, I’ve had exactly the same experience. I used to bang my head against the wall. There was nothing that made me more frustrated as a coach for box owners than this system. Cause this is a no brainer, it’s going to cost you nothing other than 30 seconds of your time per member.

The results are insane. The kind of members you get, not only do you get them fast, they pay immediately and they stay for longer than the average member. It’s a no brainer. And for years, so I’ve been doing this now for 12 years coaching box owners with a short break over COVID. , I stopped counting before COVID at 1600 gyms.

I’ve done it now in 57 countries. And I reckon I’ve probably had between 10 and 15 of those boxes. I’ve actually done this system properly and properly just means consistently and with the follow up. It kills me. It absolutely kills me. And so just do it. Come on It took me forever to work out just fucking do it.

It took me forever to work out why and here’s why I want to tell you guys why and then I want to reverse engineer How to get over it, it’s the ex girlfriend effect, we have a relationship with this person and that relationship hot tip means a lot more to you than it does to them.

And I know that’s hard to hear, but your gym is your world. It’s your everything. A member comes in. They’re part of your family. They’re part of your tribe, that means so much to you. You put your blood, sweat and tears literally into this person. To them, they love it. They’re a part of your community.

It’s awesome. But they’ve also got other parts of their lives. They’ve got jobs, they’ve got other hobbies, they’ve got kids, they’ve got friends, they’ve got family. They’ve got a lot of other stuff going on. A lot of our members live and breathe our gym and our culture, but most of them, this is just a really cool part of their life.

So when they leave, we take it hard, and you should take it hard, by the way. If you ever stop taking it hard, it’s time to walk away. You’ve become a heartless bastard. The relationship means we take it hard. For them, maybe work, they got a promotion at work and the new role is a bit overwhelming.

Maybe they’ve just had a new kid and they need to adapt to that. Maybe finances have changed with There’s a million reasons that they stopped coming to your gym, not just you. Right! Maybe you did something or stopped failed to do something that caused them to leave. We always take responsibility for that, but understand that the reason they left probably wasn’t because they hated your face and never wanted to see you again.

So when you see their name come up on the list, and you get that, ooh, you get that ex girlfriend butterflies in your stomach, the, oh, I don’t want to reach out to them. I don’t want to do this. What if they don’t like me? What if they say no? What if rejection? You’ve got to let go of that,

because number one, you don’t matter as much as you think, their memories of you are all the positive stuff that they had happened within your community. Your main memory of them is that day that they came in and told you they wanted to leave. That’s why you’ve got that anxiety, that trepidation.

Second thing to understand, you can’t lose. They can’t be any more a non member than they are, you can go from zero and stay at zero, or you can go to zero to one. There is no going backwards. This isn’t going to cost you money, you cannot be negative from this experience. You’ll lose 30 seconds of your time to send a message.

Worst case scenario, You just had a nice human connection with someone that you used to know. That’s the worst outcome from this. Best outcome is you fill your gym with 20, 30 members in a month that are going to stick around, that are going to be good members, that are going to vibe with the culture, that are actually going to uplift the culture.

It’s a no brainer and it’s purely that ex girlfriend effect that stops people from doing this. So you got to get over

it. I have two other tips, I would say, against that ex girlfriend effect. I would say for the dead leads you don’t have that ex girlfriend effect. They never were clients.

They were just leads , who expressed interest. There is no ex girlfriend here. They never were clients. So I actually had a client. He did that. He had 4, 800 dead leads. We showed him how to do it the right way. And then, he generated $27,000 in just one month.

Think about the list itself, the way I put the list, especially your ex members list, but even your ex leads and. We stagger those, people who came all the way into doing their onboarding process, but didn’t sign up. That’s the highest. They’re the hottest.

People who did maybe an intro, but not the on ramp, they’re next. People who inquired, didn’t do the intro they’re down there. So obviously we start at the top and work our way down, but. Easy way to think about these lists, remember, I’m talking to you guys watching this at home now.

That list that you’re ignoring of X members and X leads, how much money would the box down the road pay for that list? A lot. Hell of a lot, that is a valuable list and it’s sitting in your member management system or in an Excel spreadsheet, just burning a hole, doing absolutely nothing, it is worth, I’d pay 10 grand for that list from a box down the road because I know I’d make that money back month one.

And I want to just help you visualize how we see these people, in terms of our priorities when we bring people back in. I wish I had it drawn up on the whiteboard, but we call it our concentric circles of influence, so at the very center of this is our members,

I love them, but they’re already our members. I can’t make them anymore our member they’re great. Just outside of those, who do we have the most influence on who is the closest to being a member, the lowest kind of apple on the tree. That’s going to be our X members, they’re right there.

Getting them across that line to being a member again is the easiest out of any demographic. They’re just outside of those. Is gonna be your ex leads list, so again, prioritized from people who almost completed the process all the way down to people who just inquired. Next circle outside of that is referrals,

they’re kind of member by association members by proxy. They’re right there. Next one. You’ve got social media engages, people who don’t just follow you, but they’re actually engaging. Then you’ve got social media followers. And then outside of that, you’ve got cold leads, this is what we’re going after with paid ads.

Now, it all balances out. For example the people that are your zombie members that list is right there, but that’s a pretty small concentric circle, because even though your list is big in the scale of things, it might be 1000 people, when we go all the way to the outside, those people for paid advertising, they’re so far away from being a member right now, but there’s millions of them.

So it balances out. So if you want short, fast, easy, if you’re saying, Tye, who do I get into the gym? Look at your concentric circles, look at who you can influence to get across the line the fastest and start working your way up. Get all of your zombies, spend three months on that. Then start following up your former leads.

Once you’ve worked through that, then start following up on engaging people that are engaging through social media. Then the followers get them to engage. Then outside to to the paid advertising, if you want lowest hanging fruit, that’s how we look at

it. And then I would say also that a tip against that ex girlfriend effect for the zombie members would be to slightly or completely improve the offer.

And then here you can say something like, Hey, Johnny, I’m sorry. I understand that two years ago, you left the gym and maybe that’s because you were not seeing results. Two years ago, we were only providing, the exercising, we were only providing group classes, which are great, but we all know that it’s not enough.

It’s also about nutrition. And so now actually we provide nutrition coaching. And so I’m sorry, you were not getting the results two years ago. We are trying to do better. I’m sorry, we want to offer you a free one on one consultation with us so that we can give you our best recommendation with or without us for you to reach your goals.

Would you like to book an appointment? You say …I am sorry because there was a piece that was missing. There was a piece of the puzzle that was missing at the time, but we improved. And so when you say, I’m sorry, like that, then, they open up and they’re like, Oh, okay. Yeah.

That’s what I wasn’t missing. And then , there is no ex girlfriend effects. If you say, I’m sorry to your ex girlfriend, you have a chance to get her back. If you realize that. There was something that was missing that you were doing wrong or you were just not doing and just come to them with that realization.

They’re like, Oh, okay. Yeah. I’ll give it a try again. Then.

Absolutely, man. People, especially in today’s world, of bullshit expert. Everyone is a genius on everything. We’re all experts on medicine and geopolitics and all that. People really appreciate when you can be humble and honest and fall on your sword and say Hey, Johnny, I understand that a few years ago, you decided to leave.

And I honestly, I don’t blame you. I think maybe we weren’t doing what we should have done. We weren’t giving you this like, just being honest, you know, And not this shiny, fake thing. People really appreciate that. And immediately they put their guards down. Another big part about this when it comes to the offer, we actually call this the anti offer. What I don’t want to do is I don’t want to present this as genuine connection, which it is, it has to be and then do a bait and switch. To full on hardcore salesy, it doesn’t want to be. Hey, Jenny, how you doing? It’s been so long. We really miss you.

How’s little Timmy now? He must be so big. Anyway, I was just thinking, are you ready to come back to CrossFit ABC? I’ve got a deal for you. One, like I’m being silly. But I don’t want it to be. Oh, this is a nice message. Oh, okay. I see what he’s trying to do. So what we do is . The priority here is connect first, convert second.

So when we do the anti offer, let’s say my hard offer is one month of free training and a one on one skill session, that kind of covers both of their main concerns. Their main concern is, am I fit to get back into it and the initial investment of that first month? And From a skill point of view, man, I don’t want to feel stupid.

We all know what it’s like when you pick up a barbell for the first time after a holiday. You feel a bit gumby, it’s just awkward. It’s not fun. You get frustrated with yourself. This person’s been away for two or three years. They know that’s coming. So skill session really helps get around that. So if that’s my offer,

and we can tweak it, but that’s the most basic version. I’m going to present it like I just thought of it. This video message should feel like I was sitting in the gym, talking to the coaches and I went, Oh, what about Jenny? We haven’t seen Jenny in ages. Where’s my phone? I’m going to give Jenny a quick message.

Hey Jenny, what’s going on? That’s how it should feel. So when it comes time for the offer, and this takes a little bit of skill in itself, but it’s a really, when we look at the big needle movers for conversion presenting it like you just thought of it. I call it the Boris Johnson effect,

the bumbling fool, where you go. So let me know, how do we get you back in the gym? If you need if you need a free month to get back in the swing of it, or we can do a one on one personal training session or something like that. I don’t know. You let me know, but I’d love, I’m going to present it in an authentic way.

And I know this is weird because I’m doing this again and again and again. The point is I want them to feel like I only sent one of these messages today and it was to them. Yeah. And that’s how special they are. Yeah.

Great. Awesome. And also there is something that I don’t think we ever spoke about that in any podcast we’ve done together because it’s pretty new.

It’s AI, so you spoke about following up. And so since the last time we spoke now, AI is here, and so you got to realize that basically you’re going to send that text message, that email you’re going to call or ideally you’re going to send that customized, personalized video message.

And then they’re going to answer, you gotta be fast. Okay. Because that’s it now, you spark that interest. But if you take three days to reply back, that’s it. The interest is gone and you lose them again. You’re going to be able to reply to them in less than five minutes. And if you reply to them in less than five minutes, the stat is that you have a 60 percent chance to continue the conversation if it’s less than five minutes.

If it’s less than one minute, even better, okay? But then if it goes to 10 minutes, then it’s divided by 10. Now you have a 6 percent chance to continue the conversation. And now if it’s 30 minutes, Now you have a, it’s divided by 10. Again, you have a 0. 6 percent chance to continue the conversation. So the speed is very important.

And so maybe you’re doing your 20 30 videos custom video, but while you do that you already Receive some messages. And so what you can do is just connect AI to it So first you need to train the AI so that the AI knows about your business, knows about the offer that you have, knows about how you can help people.

You need to train the AI, but then the AI can also become your 24 7 assistant, helping you scheduling these consultations, and warming your zombie members, warming your dead leads, warming them up, so that they finally book that consultation.

Absolutely. Yeah, I think this is something that people really miss when it comes to the buying decision or the motivation to start a fitness program,

the motivation when people have that aha moment of this is it, I’m going to get fit, it burns hot, but it burns quick. Monday morning, they wake up and they go, This is it. I’m going to sort my life out. And by 10:30, they’re having a muffin and frappe and they go, maybe next week,

it’s not like buying a house where this is a long sustained motivation. So yeah when someone decides that, Hey, I’m hot right now, I’m interested. You’ve got to make sure that you can service those people as quickly as humanly possible. One thing I want to be really clear about,

because we’re looking at such a broad picture, and this is what’s so fun about Remi and myself’s chats is, Everything we can throw at you guys we’re throwing at you . I know you guys well enough that there’s some of you that are listening to us talk about AI or maybe even just the videos.

All of this and going, awesome. Yes. How do I level up, what’s the next way, what’s the next tool that I can use to make this better? To sharpen that blade and take this from a 4% conversion up to a 6% or a 7%. And then I know that there’s some of you that are going, oh, that seems too hard. I’m okay for sending a text message, but oh, maybe a video message or I’m okay for sending a video message, but AI scares me. I don’t know. Whatever it is, I want you to think about those feelings that you’re having. If you’re looking at anything we say now, in the future or ever, and you’re going, Oh, that sounds too much.

Think about it the same way as a member who comes in and goes, Oh, I’d really like to try CrossFit, but I’m not that fit. And I’ve seen the CrossFit games and I can’t do that. There’s an air squat, and then there’s the CrossFit Games. There’s levels to this shit. Start somewhere, the same way that you would tell a member, Look, just come in and do a push up from your knees.

I care more that you come in than I do that you get great and compete and all that kind of nonsense, it’s the same thing here, if you’re proficient, With marketing already, if you’re comfortable with this stuff, when we start talking about the kind of tools that get us excited, like AI, awesome.

But if it’s, if that is the one thing or anything, any advanced strategy we ever talk about is the one thing that kind of scares you and makes you close down, don’t throw the baby out with the bath water, understand that there’s levels to it. Just drop back to the level that you’re comfortable with. And execute on that because the only thing that matters is the execution, all right, all the thinking and the umming and the ah ing and the sitting down and writing notes and strategizing, it’s all bullshit,

if you’re really on the ball, we’ve given you enough information already. This is my challenge, if you are really serious about getting more members, especially ex members, you’re going to pause this video right now and you’re going to send one, just one video message to one ex member.

That’s my challenge to you. And if you don’t cool, that’s all good. But I’m just saying, do you really want, do you really want those members as bad as you say you do? Just throwing it out

there. Exactly. Yeah. Just get started guys. Obviously there’s different levels, for instance, we could improve the offer.

I said nutrition coaching. You could like make the offer even better with, let’s say, a accountability coaching. You could add a health coaching online course that is connected to an app. There is different levels, we’re just trying to make it simple here for you. Sending a video message is not that hard.

It’s just about doing it, just send it five a day. If 20 is too much, but just get started and do it. And maybe it’s going to take you more than January to do it. It might take you until freaking June to do it, but that’s great because you’re still going to add an extra, maybe five clients a month, just from that five, 10 clients a month, you can get just from that

Easily, but Tye my first messages.

My first video message is going to suck. I’m not confident on camera. I don’t know what to say. It’s awkward. It’s going to get better. Absolutely. It will. Your first one will suck. Yeah. Your 10th one will suck a bit less. It Your 50th one will start to get good. Think about your first snatch,

I’m sure we all cringe at the thought of our first ollie lift, it was a mess. I unfortunately, I have a video hidden somewhere deep in the vaults of my first ollie lifts and it is how I didn’t blow my spine out my ass on that lift. I have no idea, but doing reps, progress, not perfection. Just get it done.

So you said zombie members was the first strategy. And then you said you have a second one. What

is the second one? Absolutely. Referrals so when we look at those concentric circles of influence, we’ve got the zombie members and in there. We’re also putting in all the ex leads,

and then the next out from that at the, because remember, we’re not just worried about getting the leads. We’re worrying about, yes, I can get them. How easy are they to convert to a member? ’cause I can’t change anyone’s life if they’re just a lead forever. And then once they’re a member, how likely are they to stick on long enough for A, for me to change their life through fitness

’cause that’s what we’re all about at the core of it. And B, for me to actually make a financial return on the investment that I’ve made, right for this to affect my life, my coach’s life, my family’s life. And so when we look at who fits those profiles, the best. Your referrals like attracts like

if your members are awesome and the perfect fit and they are by definition. Then there’s a pretty good chance that their friends, their family, their co workers are going to be similar to them and that they’re going to be a good fit that they’re going to value their fitness just like their friend does.

And then one of the great this is what I love about referrals. Everyone sees referrals purely as a marketing or a lead generation type thing. I actually said primarily as a retention thing. Because I’m always worried about retention first and acquisition second. If you have a member bringing one of their friends and that friend joins, their average lifetime goes up by at least 50%.

Depending on, a lot of factors, especially the quality of your class. But you’ve now got both of those members for a lot longer. And keep in mind, this is a massive subconscious misconception. We do not make money from signing people up. We make money by keeping people. So signing them up is great.

That’s awesome. But we make money by keeping them in the gym. We make money the same way that we have impact. That’s what I love about this model. Very different to Globo gyms and that kind of stuff. We can only make money. We can only be prosperous if we can keep them long enough. Referrals. I’m going to try and keep this short because this is a subject that I can easily do a four hour workshop on.

The biggest mistake that people make with referrals. Number one is they focus on the thank you. If someone brings in a friend, what am I going to give them? And secondly, their thank you sucks. The go to one, a lot of you guys are going to be real unhappy with this. The go to one is to either give a discount off your membership.

No. Our membership, that’s our core revenue stream. We don’t touch it. We lock it in a box. We don’t discount it. We don’t fuck with it. That is the lifeblood of our business, and your members don’t care, it has very little impact, you say, Hey, thanks for bringing in your friend.

I’m going to give you 50 percent off your membership for the next two months. Oh, cool. That thanks. And guess what that member has forgotten about that by the time they get in the car to drive home. It’s had very little impact. What I want to do is I want to build a referral program that becomes a part of your culture.

That’s why I call it the cultural referral program. It’s snowballs where if I refer a member, your response to that makes me want to refer someone else. Not because you gave me some bullshit off the pro shop, I know you didn’t pay that much for that. It’s not special. Not because you gave me a noble gift card.

Maybe I wanted a noble gift card. Maybe I don’t need it. Maybe I don’t like it. I’m going to bring someone else because I got a feeling that I can’t get anywhere else, which is gratitude. You appreciated me, my actions, my existence, so that’s the big issue. And I’ll get into how we say thank you properly.

The other half of it is people follow, people focus on just that part of their referral program. So when people say, Oh yeah, I’ve got a referral program. If someone refers a friend, I give them X, Y, Z. But what about all the other stuff? That’s step three is the thank you.

That’s what we do every week. Step one is looking at your process and asking, is this easy to sell? If I come up to one of your members at a barbecue and I say, Oh, CrossFit ABC shirt, that’s awesome. I’ve always wanted to try CrossFit. How would I get started? What would they tell me?

Would they tell me? Oh I don’t know. I think you just probably go to the website. Oh, sure. I’m not going to do that. They go. Oh, yeah, it’s really easy. All you got to do is go online. There’s a form on the trials page. You’ve got to fill out your name, your age, your date. And then after that, they’ll send you a link to sign up for the member management.

And then you can do. I’ve already checked out, I’m thinking about the wings that I’m about to eat. I’m gone. If they say, oh, it’s really simple. There’s a class where we can bring friends along every Saturday morning at 8am. If you want, I’ll come do it with you. That’s easy for my member to remember.

That’s easy for me to understand and to say yes to. There’s no jumping through hoops, lower the barrier of entry as much as possible within reason.

But if I can just give them something easy, something really easy to remember, oh yeah, there’s an intro class every Monday, Wednesday, Friday at 6 30 pm. I can do it with you if you want. That’s easy to remember. So that’s step one, make the process easy to sell. All we’re doing in a referral process is making our members, our salespeople.

It’s make it easy for them to sell. Take away all the fluff. So that’s number one. Number two is now that the process is easy to remember. You’ve got to educate the members, you’ve got to make sure that they know it. Super easy to do, you’re going to be uncomfortable doing it, but we’ve already established screw uncomfortable.

It’s not a factor. So every day for two weeks, you’re going to finish every single class and stand up in front of them for 30 seconds and say, Hey, guys, a lot of you have been asking how you can bring in all your friends, family, coworkers that are all excited about new year, new me, resolutions and stuff to try class.

Really simple. Every Saturday morning at 8am, we’ve got a friends and family tried free class where you can do the workout with them. Every Saturday morning at 8am, you can bring your friends and family along. I’m going to repeat it and then I’m going to do that every class for two weeks.

They’re all going to hear it again and again. No one’s going to get bored. No one’s going to get upset. Don’t stress out. Then I’m going to put it in my WhatsApp group or my Facebook group as well. Twice over that two weeks. And I’m going to send two emails over that two weeks, just to make sure I really saturate and let everyone know.

And the last step here is I’m going to schedule in three months or six months at the most from now, I’m going to schedule to do that again. And it’s going to be a repeating process. I’m just going to keep re educating my members, re educating my members, so that’s step two is education. And then step three is the thank you,

how do I say a genuine and relevant thank you? I want to show gratitude. Gratitude is the name of the game here. If someone feels gratitude, they’re a lot more likely to refer again. And that gratitude spreads through the gym, it builds like a snowball. So really easy. Set your cost of acquisition.

What are you willing to pay to get a new member. Whatever it is, if it’s $20, cool, that’s probably too low. If it’s one month of membership or maybe even two months, that’s fine as well. This is going to be the maximum, not what we’re going to spend every time, the maximum. Then one month, ask yourself, yeah, one month is fine.

It’s 150, 200, 250, depending on how much you charge. Yes. But yeah, I would say around 1 50, 200, 2 50 for one month of a membership I think is a good idea.

Yeah,

absolutely. . And by the way, the better you do this system. The more you give a shit, the less you’ll have to spend. I want to make it personal and relevant. Let’s say Jenny refers her friend Sarah. Every week we run this system, steps one and steps two I need to do once. Then every week I sit down on a Monday and I run the report from last week for referrals.

Cool. Jenny brought her friend Sarah in. What do I know about Jenny? During COVID, she learned how to bake, fell in love with it. She keeps bringing us in all of these paleo goodies trying to fatten us up. Awesome. I’m going to jump on Etsy.com. I’m going to find a kettlebell shaped baking tin. It’s going to cost me $15.

I’m going to get it. When it comes in, I’m going to pull her aside and say, Hey Jenny, I just wanted to say a really quick thing. Thank you for bringing Sarah into the gym. It means the world that you train with us and that you trust us with your fitness and to trust us with your friend as well is really big deal for us.

So I just want to say a little, thank you. We’ve got you a little gift. That gift, that $15 gift is going to mean so much more to Jenny than your, 50 percent off your membership or your free t shirt that’s covered in dust from the pro shop, shit she doesn’t care about. Look, if you just pull Jenny aside, let’s say, Hey Tye, I have no money,

cool. Pull Jenny aside, look her in the eye, say thank you like you fucking mean it. Give her a hug, shake a hand, whatever’s appropriate. That’ll mean so much more. And what we see, this is the coolest one. People who do this system consistently, box owners who do this consistently, that member is now twice as likely to refer someone the next month.

And then it builds and then it grows we don’t do this publicly. We don’t make a big deal about it. Your members won’t actually know there’s a system here. This all happens behind the scenes. But now other members see that Stacey got flowers because she brought in a friend. And they see that this couple,

professional couple with two young kids. They brought in another professional couple. So I paid for them to have a babysitter and a night out with dinner and a movie, anyone watching this whose parents, man, imagine if a company that you frequented, that you’re a patron of paid for you to have a night out.

It’s only going to cost us like 150 bucks. One month of membership. Number one, you are never leaving. Again, this comes back to referrals are about retention. You are never leaving. You are never going to shut up about this gym. Your poor friends are going to have to hear about this gym every day now because they love you so much and they’re going to tell the other members and it’s going to be a positive thing.

So anyway, I’m sorry, I’m rambling. I get excited about zombies and retention, but what

I understand is that it’s not that much about how much you would spend to say thank you. It’s more about the time, the effort, the thoughts that you would put into it that matters. So let’s give some examples. Yeah.

For instance, at the beginning of the podcast, I said that I’m currently in Dominican Republic because I’m kite surfing. Okay. Okay. How about, I don’t know kitesurfing shorts? How much is that? It’s like 30, 40 bucks for that, but I would love something like that. What could it be for you?

I’m not sure. I don’t know. Maybe some oil for your beard, whatever. It could be obvious like that also like a comb. Actually, I got that once. When was that? A year or two ago one of my clients that has a nice beard as well, I got him on amazon.com, like a nice comb, nice beer oil.

And he was so happy with that, and it didn’t cost me much. You did this for me. All right. I got you A

microphone or a headphone. I was complaining that I was complaining that my headphones broken. Vicky had these cool headphones. Ah, man, you overheard that. I didn’t even remember saying that.

And then you gifted those to me as a thank you for being in Australia. That was huge, man. Showing that you listen that’s all this is showing that you care and I tell you, who’s not going to do this. The GloboGym down the road, probably even the other box down the road. This is where we stand out.

Your coaching is great, guess what? So’s everyone’s. I got bad news for you. You might not want to believe it, but as far as your members are concerned, they can’t tell the difference. You got shiny new equipment. Most of your members don’t give a shit. You’ve got all of these level 4000 certificates.

I don’t know what that is. Who cares? But you care, you show people that you give a shit when their family doesn’t listen to them, their boss doesn’t listen to them, they feel unheard, unseen in the world and you see them. You got a member for life, and you got someone who’s going to want to bring their friends.

A massive one. If you just want a really fast but really stand out present here, this is one I’d forgotten about until yesterday. I was working with a private coaching client on this. There’s a website, some of you guys might have heard of it, called Cameo, cameo. com C A M E O. And basically, Celebrities and wannabe celebrities they put a profile on there and then you can go on there and you can pay for them to send a personalized video message to anyone.

Let’s say you know that this this member is a massive LA Lakers fan. Great. You go on there. There are a ton of players. You might even be able to find out. who their favorite player is. And then they get a video that, this video might cost you 80 bucks, 90 bucks. And they’ve got a video from their favorite player saying, Hey, heard you’re training hard.

Keep it up. Love your work, if you search CrossFit, there’s a bunch of CrossFitters on there, there’s Alex Smith. There’s Tia Claire Toomey. There’s Patrick Vellner. There’s, who did I see? Kara Saunders, there’s a ton of CrossFitters on there. So if they’re a hardcore frother for the games, Jump on there.

Imagine one of your members getting a message from Tia saying, Hey, keep up the good work. Coach Tye tells me that you’ve been smashing it. I’m so proud of you. Keep going. That is going to mean how much more does that mean? Then I’ll here’s 50 percent off your membership for the next two months.

Exactly. Yeah. A little bit of effort.

Cool. All right. So those are your two strategies. I’ll share mine. Yeah. Obviously it’s paid advertising for me. So first you need to understand the mindset of paid advertising. You can get leads currently online for five bucks, 10 bucks, 15 bucks, 20 bucks, 25 bucks, 30 bucks.

You should be successful with that type of cost per lead. Could be anywhere from five to 30. If you do it right, you’re going to be, you can be successful with what I’m going to share today. You’re probably not going to get the cheapest leads, but at least you can get a lead for about 20 bucks.

Okay. Then if you are responsive and once they reply to your text messages or your emails, you can get 50 percent scheduling rates. So 20 bucks for a lead, half of them schedule. It means that you can get an appointment for 40 bucks. Okay. Then you still have to remind them about the appointments to optimize the show for them to show up.

So same here, you can use, some custom personalized video messages to optimize the show up rate. But at least half of them should show up as well. So now for a show, you pay 80 bucks. Okay. And then what you should do is just spend 30, 45 minutes, maybe one hour to get to know them, get to know about their struggle, get to know about their goals.

And then, you should have at least half of them that would enroll. You should close, enroll 50 percent of them. If you do that, then you can get a new client for $160. So you need to be cool. You need to be fine spending 160 bucks to get a new client. So if you only charge though, 150 for your membership, you’re you’re screwed because you spend 160 and then you make it 150 back and now you’re minus 10.

Okay. So it’s cool because then you just have to wait for the second month. And then now you start breaking even and more, and then you start making money, but it would be nice that if on the front end, we could make money right away. So the solution for that, the best solution I found is to make a package, a program that is more transformational.

And so to do that, the easiest I found is to basically do a check in once a week. Okay. So you can do a four week program, you can do. You can do a six week program, you can do an eight week program, you can do a 12 week program, but at least do a check in once a week. Okay. And you do that check in with a body composition analyzer.

So it doesn’t have to be the latest. InBody at $5,000 or $6,000. It doesn’t have to be the latest best technology. Actually, on InBody, if you go on their website, there is the H20N, is the It’s the smart body composition scale. It’s only $349. . And you can pay monthly through Affirm. They let you pay I think in six months with zero percent interest.

. Just invest in that type of device could be with InBody or any other brand. And then you do a body scan once a week. If they reach their goals, then you high five them. Great job. If they do not reach their goal, it’s probably that either they don’t come to the classes.

So here you want to track their attendance of the group classes. Or it’s probably that they are not following the meal plan. So I would recommend that you give them a meal plan. Or at least some nutrition coaching. It could be an app. It could be an online course. Could be just a PDF with grocery shopping list.

And just a four week, six week, eight week meal plan. Okay. Check that they are actually following that. If they are not, then that’s easy. You tell them, Hey, you need to go through that health coaching online course, that nutrition online course. You can maybe even track the progress if you have an app like this.

If you have an online course like this, you just need to go through that. Oh yeah, what’s the password for me to get access to that? Oh, where’s the PDF again? And then you just maybe send them the meal plan again. And that’s it. And then you check again next week that they would actually go through the meal plan.

Maybe they do have access to the meal plan. Maybe they are actually, following that meal plan, but they are still binge eating. And now it’s not about, the fact that they are hungry or not. It could be because it’s like a coping mechanism. It’s like actually more emotional eating.

And so now you’re not going to have to become their psychologist, but you just need to help them in terms of those coping mechanisms. What else could they do instead of. Snacking, binge eating. Maybe they can call their mom instead. Maybe they can walk in nature instead.

Maybe they can do some breath work or meditation or whatever would work for them. Listening to music, pet their dog, whatever, but not binge eat. There is probably a healthier coping mechanism that they can adopt instead of binge eating. Just help them with some simple habit coaching. And if you do that, that’s it.

Now you have a program that is transformational and that you can charge more for. And so now you can charge $400 for a program like that for four weeks. You can charge $600 for a program like that for six weeks. 800 if it’s eight weeks. But at least, even if you just do a four week program at $400, It costs you remember $160 to get a client and then you get $400 back and now you more than 2x your investment.

And now it’s not a problem. You don’t need a marketing budget anymore. You know that now each and every time that you invest 160, you get 400 back. And now you can just keep doing that over and over again. And so then the only thing you got to do is just to have a picture.

Just a simple picture of your members working out, you put a text on it, you say four week transformation program, six week transformation program, results guaranteed. If you can guarantee results, because now you provide that type of progress tracking with the In body composition analyzer, and also you help in terms of habit coaching.

Now you can start guaranteeing results when you do that. You have a little text. You tell them to reach out to you. It can even be a simple ad where you make them speak to you on Facebook Messenger or Instagram DMs. And that’s it. And then you just book them for a consultation. And you’re good to go.

But it starts by having that right mindset and realize that, yeah, it’s going to cost you money to get a client, about $150 or $160. And so that’s why you need an offer that is a bit more high ticket, where you would serve more, you would deliver more, you make it more transformational so that you can at least 2x your investment.

Absolutely, man. I love it. I think one of the biggest misconceptions, and I’m sure you see this a ton is when people see anything to do with paid marketing, they become myopic on the ad, maybe the ad, the audience, but that’s what they get focused on. Is how good is my ad?

How do I make this ad better? How do I optimize the copy? The title, the visual, all this stuff. But if we really take a step back and look at what you were just saying, what are the two biggest factors that are going to decide number one, how much you pay per person and number two, whether this person is actually profitable to the business long term.

Number one is your conversions. The ad just gets you the leads. So many people get caught up in this idea that ads are going to save their life. No, ads will get you leads. If you can’t handle those leads, all you’re doing is just adding shit to the pile. So if you’re not happy with how many members you’re getting,

before you start worrying about getting more leads, start looking at the process. And all of a sudden, you’ve just got to start tracking it for a week or two. And you go, Oh, my conversion rate. Between, a lead inquiry and whatever your next step is, say an intro is 40%. All right. If we just double that now, we’ve got twice as many intros and then the next one.

Oh, it’s a 60 percent conversion. All right, let’s improve that. Now we’ve got more, right? And then at the end of it, you’ve got more people through the same amount of leads. And by the way, this applies whether you’re doing paid advertising or just organic inquiries. You’ve got more people. And if you’re doing paid advertising every percent.

Up that conversion rate goes, your cost of acquisition goes down. And then the second half of this is retention. I’ll say it again. We don’t make money from signing people up. We make money from keeping them. So ask yourself, number one, who am I advertising to? Am I advertising to the right people? Are these the kind of people who I’m going to get in?

There’s lots of people out there that you can get to come in. For no reason. And I do believe CrossFit is for everyone. Absolutely. But if your ad is clearly going to target tire kickers, if you’re going the opposite of this, and instead of doing a premium package, you’re doing a, hey, try 15 weeks for $8 or some bullshit.

You’re going over the top with it. Guess what kind of people you’re going to get in? You’re going to get the people that maybe you can convert them and sign them up, but they’re not going to stick around. And so now you’ve put all of this time, all of this effort, all of this money into getting these people.

But there’s no thought for retention. So regardless of whether it’s, especially with paid ads, cause you’ve got the extra kind of leverage point of you actually investing money now. But regardless of how you do it. Got to get your conversions dialed in, starting from the sign up and working back, not from the lead and working forwards.

And then you’ve got to make sure that you can keep these people, whether that’s through active retention strategies or just making sure that you’re advertising to the right kind of people. And I want to jump in because we’ve talked about this before. We’ve seen this at seminars that we’ve both thought that I know there’s a lot of people that as soon as you started to say six week, eight week, 10 week programs,

they just, they went, what? A six week challenge? I don’t do those. I don’t like those. They’re bad for you. That’s the same as those people that say deadlifts are bad for you. Yeah, sure. If you tuck your chin, look under your legs and lift so that you slide your spine out your ass. Deadlifts are bad.

Bad deadlifts are bad. Bad challenges are bad, just because it’s a framework, a structure of a six week program that has a cost, that has certain things and timelines and results, doesn’t mean that it’s the same as every other bullshit challenge. The

thing is that the six week challenge has a bad rep because a lot of gym owners used it as a bait and switch, as a free six week challenge where basically they would advertise it as something that is free.

But then once gym prospects would show up, then you would tell them, actually, it’s not free. You have to pay me a $600 deposit. And then it’s free if you lose 20 pounds. And so that’s called a bait and switch offer. And so that’s why it would trash your reputation when you do it like this, because you’re just completely lying to people. We don’t do it this way. That’s not what I recommend. What I recommend is just focus on an amazing offer, that is not just the exercising, but it’s also the nutrition. It’s also the habits and accountability coaching. Then you just tell them the consultation is free.

You can come. We’re going to spend 45 minutes, one hour together. I’m going to give you the best recommendation I have for you to reach your goals. It can be with us. It can be without us, no strings attached and just come for the consultation. The consultation is free, but you’re not going to say that the six week.

Challenge is free, though. You’re not going to lie about that.

There’s a special place in hell for gym owners who do bait and switch. It’s a, it’s the nastiest thing. You’re killing your business. You’re killing everyone else’s business. You’re getting short term gains with leads on the front end that aren’t going to stick around.

And you’re pissing a lot of people off. Don’t do bait and switch. It’s going

to work for a month, two months, three months. But then your reputation goes to the toilet and then it’s getting harder and harder. And then you need to continue to advertise and spend a lot of money on advertising.

And then it’s just a hamster wheel and you can never get out of it. So it’s better to do it the right way. Don’t do a bait and switch. Just focus on transformational results. Improve your offer a little bit. Don’t just offer CrossFit or, group classes or semi private or one on one personal training.

Also help with the other things that people need to get the results. Keep in mind that they’re gonna come to your gym three hours a week. There is another 165 hours in that week. That’s where they also need the help. So help them with that as well. But just focus on that. Just focus on really helping people.

Don’t lie about, the cost of it. Just focus on, really serving them. Alright, Tye, it has been a long time already. We have been on for more than an hour. Let’s wrap it up, yeah? Last time we did a podcast You were focused more on doing seminars, you were focused more on one on one coaching.

And I know that you changed the way you coach. It actually became even more affordable. Can you tell me a bit more about how you do it now?

Yeah, absolutely. Right now, the only program that I’m running for the next few months is something that I’m really proud of purely because the results are just insane.

We call it the member machine because that’s what it is. We install or we help you. We work with you to install nine fundamental systems. Two of them we spoke about today, the zombie member and the referral program, the cultural referral program. The big thing here is we’re setting you up for evergreen success,

so the program is only 12 weeks long. It actually finishes in about 10 weeks. We usually get it done, but it keeps working forever. These systems, they keep working forever and it doesn’t require any paid advertising. It doesn’t require anything other than just you and your phone. And some work ethic.

And I’ve also added weekly payment options now. So for $86 you get started. That’s it. And it’s incredible. 30 day money back guarantee. Everything I can do to make it as obvious a decision as possible. It’s really simple. If your main priority right now is to get more members and keep them longer because we spend just as much time on retention as we do getting new members.

We also work a little bit on getting your coaches all sorted. Everyone’s levels up, raising your prices, a little bit of social media stuff in there. If that’s your main goal right now, this starts next week. Or maybe this week, depending on when you’re watching it. So yeah, that’s what I’m doing right now, man.

What are you doing? Man, that’s cool.

86 bucks a week. That’s a no brainer. 30 day money back guarantee. And and you teach how to get a bunch of new members. By using the referrals, by using the zombie members, the dead leads, and even more strategies that we didn’t had the time to speak about today.

Yes. That’s cool. Bunch of fun stuff.

And for me, I would say, you know what what I would recommend, so we have the full on, two, three months, one-on-one coaching program. It’s like full on. It’s intense, but what I would recommend is , actually to, just to get started with the software.

That I spoke about that is using the AI, because if you can improve your scheduling rates, even if you use Tye’s strategy with the content marketing, with the referral programs, with the old leads, the dead leads, the zombie members, if you have AI helping you with that scheduling rate is going to make Tye’s systems even better.

And if I also teach you how to advertise, then you absolutely need that because the speed is very important. You need to have AI to help you converse with your leads, warm them up, book those consultations so that you don’t just generate leads. You generate appointments, and that’s what’s matter.

You want appointments. You don’t just want leads. You want appointments that show up, that convert into clients. I have a software. It’s 147 a month. And it comes with an online course where I would show you how to set up the ads, where I would show you how to set up the software.

And it also comes with my tech team that can help you. My tech support team that can help you on Slack set up the system, set up everything for you. It’s just 147 a month. It comes with the free 14 day trial so that you can just try it out for free for 14 days and that’s what I would recommend for now.

I love it, dude. I love it. And look, anyone who’s worked with me before, anyone who’s been to a seminar or anything like that I have pretty overt and strong feelings about marketers. All right. And Remi is a lot more than a marketer, but this is literally the only guy I’ve ever partnered with that I’ve ever let talk at my seminars about marketing, especially about paid marketing, because I know if you guys can tell, I hope it’s very clear, but this is the ethical way to do it.

All right. This is the, if you want to. Take an advanced approach. If you really want to supercharge and accelerate the process, if you’re comfortable learning these systems because the software I use it. It’s fantastic. Remi is your guy. All right. I openly talk shit about almost every marketer in the fitness space, but I can’t do it for Remi because Yeah.

Heart’s in the right place. The right thing to do is always the right thing to do. So yeah, that’s a great deal. The software is well worth it. All

Thanks for that, man. And same for me, you’re the only guy that I would recommend in the fitness industry to work with.

So that’s why we’re buddies and I would definitely recommend your services as well. Alright man, let’s wrap it up. Very nice to speak with you man. And

you too brother, as always. To everyone watching, thank you so much and wherever you watching this.

Any follow up questions for Remi or myself, please drop a comment. We’re gonna keep an eye on this. And , we, clearly we both love what we do, so we’re always happy to help. Remi, thank you those watching. Thank you. Have an incredible start to 2024 guys. Ciao, guys.

In this podcast, Remi Mayer – founder of HolosBody, Lauren – mindset/habit coach, and Leidy – certified psychologist speak about the importance of putting yourself in the shoes of your leads and clients to grow your gym business.

This is a video episode so you can listen to it on all podcast platforms, or watch the video on Spotify.

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Listen to this podcast episode to learn why.